Social Link is currently looking for an Account Manager to help our clients continue to be successful by providing them with the best marketing services aligned with their company goals.Below is a review of the general activities this role will require on an independent schedule.

The Account Manager, and wider account management team, is the bridge between the client and the virtual marketing department. They are responsible for ensuring that the virtual marketing department is meeting the client’s needs and working with all the key functions that go into creating the virtual marketing departments advertising output including web development and digital channels. They are constantly solving problems, managing internal and external communications, analyzing reports and driving projects to completion.

• Be organized, with strong attention to detail and time management skills
• Flourish when working within a team of different people
• Be an effective communicator, both verbally and in writing
• Be persuasive, able to sell work and ideas, and respond positively to feedback
• Be flexible, and able to solve problems
• Be resilient and positive in difficult situations
• Be able to juggle competing demands from clients and the agency
• Be responsible for managing the client relationship through effective communication, problem solving, and responding to requests
• Take client communication briefs in Hubspot and assign individual members with task and deadlines
• Have strong presentation skills
• Ensure that project deadlines and budgets are met, communicating and seeking approval of any changes to these
• Identify ways to grow client accounts through new business opportunities
• Keep the team and the client up to date with useful knowledge with weekly and monthly reporting
• Maintain accurate records of meetings, decisions and next actions
• Work with the finance team or department to manage projects budgets and bookkeeping
• Some travel for trade shows, account meetings and events. Travel expenses covered.
• Using HubSpot as a CRM to track your communication with the account stakeholders
• Schedule and execute interviews with other contractors to fill skill sets needed for projects and client tasks
• Manage resources for projects and campaigns for Social Link brand and special account programs
• Identify areas to introduce automation communication and implement with Social Link creatives and Hubspot development
• Manage and develop Monday.com to streamline production activities and client communication
• Produce creative work on an as needed basis to fill gaps in production. This includes writing materials, presentations, social media, and other activities to ensure scope of work is met and deliverables are within budget.
• Pay range: $20-$30/hr depending on experience
• 2+ years experience in an agency environment or marketing department

• Ensuring the agency is meeting the client’s needs
• Solving problems within the account management team
• Managing internal and external communications
• Task management of projects and team according to deadlines
• Managing the creative and technical requests
• Work with Creative Director on major accounts

• Collaborative, fast-moving, and comfortable with change
• Excited to go above and beyond for customers
• Ability to assess account needs and identify gaps
• Leadership experience
• Excellent verbal and written communication skills
• Able to build rapport and establish credibility with account stakeholders
• Basic management and financial knowledge

Social Link is an international provider of marketing and advertising services.

At Social Link, we promote a healthy work environment where teams openly collaborate, encourage one another, and strive for professional growth. Our progressive culture is one that offers an open forum for discussion, problem-solving, and instituting new ideas.

Ready to join the team?